Business Relationship Management Training
IT Chapter is qualified to deliver the entire schema of BRM certification courses and we offer workshops intended to strategically target your organization’s needs. In addition, we can accommodate you in terms of language as we serve you in English and French!
Certification Courses
This course offers a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.
Available formats
- Online Instructor-Led
- Self-Paced Learning
Included in both formats
- Complete Study Guide
- Downloadable Diagrams for Main Concepts
- Interactive Practice Exams Simulation
- Official Certification Exam Provided by APMG
- 50% off a one-year BRM Institute Membership
This Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager.
Available formats
- Online Instructor-Led
- Self-Paced Learning
Included in both formats
- Complete Study Guide
- Interactive Practice Exams Simulation
- Official Certification Exam Provided by APMG
- CBRM® Guide to the BRM Body of Knowledge
- 50% off a one-year BRM Institute Membership
Certification Workshops
This workshop focuses on giving an overview of Business Relationship Management as a role and as a set of core competencies. It introduces the different frameworks, processes, and models which provide structure and guidance to BRM. It is designed to define the BRM profession as a capability, role, and discipline. Providing the language needed to change perceptions and perspectives.
What's included
- Interactive Hands-on Activities
- FREE 3-month BRM Institute Membership
- Certificate of Completion from the BRM Institute
- The ability to apply for MBRM, Master of BRM and Certificate of Experience
Who should attend
- New BRMs wanting to learn more in an onboarding capacity. Any role within an organization that wants to understand and work effectively with BRM.
- It is also suited to bring awareness about BRM to a wider audience within any organization.
This 2-hour workshop is targeted towards the CEO, executives, and other business leaders looking to gain knowledge of why and how to leverage their Business Relationship Management capability to move IT, Finance, HR, external partners, and other business functions to converged strategic partners and drive exponential business results consistently across industries.
What's included
- Workshop Workbook and handouts
Who should attend
- CEO, C-level executives
- Business function leaders
Workshops & Team Training
IT Chapter offers tailored workshops based on your organization's needs and unique business context
BRM STRATEGIC
PARTNERSHIP ROADMAPPING
The 2-day workshop gives participants hands on tools and techniques to complete a BRM maturity assessment, to shape the BRM role and understand how a BRM Team can build or clarify a unique value proposition and “market” itself across the organization. Participants will understand how to achieve desired organizational behaviour towards existing BRM capability to drive business value, build strategic business partnerships, and evolve enterprise culture.
- BRM Playbook (eBook)
- Certificate of Completion from IT Chapter
Who should attend
-
This workshop is for those BRMs and BRM Leaders who aim to develop their BRM capabilities and tailor the BRM Value Proposition to the needs and the level of Business and Provider organizations maturity levels.
OPTIMISE AND MANAGE VALUE USING PRACTICAL TOOLS AND TECHNIQUES
This 2-day workshop allows participants to learn the important elements of idea generation and building value plans based on these. Participants will use hands on tools and techniques and to prepare templates, approaches, and plans relevant to their job, immediate business needs and specific organizational context.
- Workshop Workbook and handouts
- Certificate of Completion from IT Chapter
Who should attend
- BRMs looking for additional training
- BRMs who aim to move their role from tactical to strategic
- Anyone interested in developing a deeper understanding of the relationship between the Business Partner and Provider
Coaching
Our coaching sessions are available for anyone and they are focused on BRM competencies and BRM team
IT Chapter’s BRM coaching service helps individuals in a BRM role to create a value-driving and value-enabling relationship between business partners and service provider organization, aiming to create an environment where:
- Provider organization's key stakeholders are involved early in the business units' decision-making cycle.
- Business demand and provider supply are in sync.
- Culture of finger-pointing & “us and them” mentality disappears. No more of a "blame game".
- Parties do not fail to communicate critical information to each other.
- Risks and rewards are shared between the partners.
- Relationships are based on transparency, trust, shared risks and rewards.
We coach BRMs to:
- Define the goals and objectives of the BRM team and build its unique value proposition.
- Create BRM team "branding" via facilitated team workshops. Use BRM reference models to implement tools and techniques featured in BRM theory.
- Understand how to use the BRM concepts in application to real life environment.
- Improve their communication and emotional intelligence skills, including active listening, influencing, and persuasion.
IT Chapter Business Relationship Management Value Proposition
Business Relationship Management (BRM) embodies a set of competencies (e.g. knowledge, skills, and behaviours) to foster effective business value-producing relationships between business functions and their business partners. These competencies can be leveraged through an organizational role, a discipline, and an organizational capability.
IT Chapter offers the full spectrum of BRM training and coaching, including certification courses, team and individual coaching and workshops customized to your organizational needs. We can also meet your needs in terms of language, we offer our services in English, French and Spanish!
Regardless of the maturity level of your provider organization’s capabilities, your business demand, and the business relationship between the two, we will teach, coach, guide and accompany you in your unique journey to strategic partnering with your business.
We use world-class recognized bodies of knowledge to help you in this journey.
We teach agile and pragmatic approaches to implement improvements.
We have a proven record of over 15 years in helping organizations grow and succeed.
Meet Our Team Of Experts
Meet our BRM coaches and trainers! They are part of the most experienced BRMs in the world. Our team is dedicated and committed to sharing practical experience and knowledge. Some of our members have even founded communities of interest in North America and Europe, recognized by the BRM Institute. If you’re looking for the best training, coaching or consulting, you’ve landed on the right page!
Business Relationship Management leadership is our specialty. We have been providing organizations with the best training, coaching and consulting services since 2003. A variety of organizations, in different industries, have taken advantage of our expertise and guidance thoughout their challenges.
Discover how we can help you as a Registered Provider of BRM certification workshops and coaching.
MBRM, PMP, M.Sc. Admin
BRM, ITSM & IT Governance Practice Lead and Coach Steering Digital Transformations
MBRM, PMP, Computer Engineer
BRM, ITSM and Cybersecurity Expert and Coach
Six Sigma Black Belt
CBRM, PMP, MBA
BRM, Program and Project Management Expert,
Trainer and Coach
CBRM, PMP, MBA
Management Expert,
Trainer and Coach
CBRM, PMP, MBA
Project Management Expert,
Trainer and Coach
CBRM, MA
CBRM, Transition & Change Management Expert,
Trainer and Coach
Understanding the BRM Role
The BRM Role is designed to help an organization build strategic business partnerships and achieve business functions convergence which result in shared ownership for value creation. BRM is a role, a discipline, and an organizational capability which can be described as below.
As a Connector
Forging productive connections between Provider resources and the Business Partner, and among Business Partners.
Connecting
People
As a Navigator
Navigating both the Business Partner
and the Provider along a path to realize
business value.
Navigating
Towards Value
As an Orchestrator
Orchestrating key roles, resources, and capabilities to help stimulate, surface, shape, and harvest business value.
Orchestrating
Capacities